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Frequently askedquestions

Everything you need to know about our airport concierge, chauffeur, private suite, hotel and private jet services — and how to book them.

73 QuestionsAcross every service

7 CategoriesFilter or search below

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800+ AirportsWorldwide coverage

General

5 questions

Airport Assist provides discreet, professional assistance through airport formalities. Our VIP Meet & Assist service assigns a dedicated airport officer to manage your journey efficiently, from arrival to departure, ensuring a smooth and controlled experience.

Pricing

3 questions

VIP Meet & Greet

12 questions

Private Suite

14 questions

Chauffeur

15 questions

Hotel

10 questions

Private Jet

14 questions

Still Have Questions

Talk to our team

Our bookings team is available 24 hours a day, seven days a week, on +44 20 4517 7711 or at meet@airport-assist.com.